Highlighted items in square brackets are details still to be confirmed by the platform operator.
AI Document Assessment Notice
Version: 1.0 Effective: 4 September 2026
This notice is shown before you first use the AI document assessment on NZ Backyard (nzbackyard.com), operated by [LEGAL ENTITY NAME] ("we", "us"), and before any purchase of an assessment. It forms part of the Terms and Conditions. Please read it in full; it is short because it matters.
1. What the assessment is
The AI document assessment reads one document you have already uploaded — a Land Information Memorandum (LIM), a building inspection report, a record of title, or a methamphetamine test report — and produces:
- a summary in plain language;
- extracted details (for example, consents recorded, hazards listed, rates figures);
- "traffic-light" prompts for topics the document covers, including an "unclear" rating where the document does not say;
- a list of items that appear to be missing or worth asking about; and
- questions you may want to raise with your lawyer, building inspector or other professional.
It is automated assistance for reading a document. It is not a professional's opinion and it does not decide anything.
2. What it is not
The assessment is not:
- legal advice or conveyancing;
- financial, mortgage, insurance or investment advice;
- a valuation, a building inspection, an engineering assessment, a survey or a meth test;
- a real estate agent's or any other professional's service;
- confirmation that a property is safe, sound, compliant or a good purchase; or
- approval, permission or encouragement to proceed with any transaction.
Using it does not create a lawyer–client, fiduciary, agency, advisory or other professional relationship between you and us, and we do not act for you.
3. It can be wrong
Automated systems make mistakes. The assessment may be inaccurate, incomplete, out of date or misleading. It may:
- miss a clause, a condition, a deadline, a defect, an inconsistency or a risk that matters to you;
- misread a scanned or poor-quality page, a table, a plan, handwriting or a stamp;
- misunderstand context that a professional would recognise (for example, what a council notation means for your intended use);
- state something confidently that the document does not support; or
- rate a topic "green" when a professional would not.
A rating, a confidence level or a summary is a prompt for your own reading and your professionals' review. It is never a conclusion.
4. Do not rely on it alone
Do not rely on the assessment as the sole basis for any decision, including making or accepting an offer, signing an agreement, waiving or satisfying a condition, treating due diligence as complete, arranging finance or insurance, or buying or selling a property.
- Read the original document yourself. The assessment describes the document; it does not replace it.
- Take the original document and the assessment to a qualified New Zealand lawyer or conveyancer before you act on it, and to a building inspector, engineer, registered valuer or other appropriate professional where the document concerns their field.
- If the assessment and a professional disagree, the professional is right until proven otherwise.
5. You must have the right to upload the document
You must have permission and lawful authority to upload each document and to have it assessed. LIMs are issued by councils to the person who ordered them; inspection reports are prepared for the person who commissioned them; sale and purchase agreement forms are copyright and licensed per transaction. Do not upload a document you obtained under terms that prohibit copying it, or that belongs to someone who has not agreed. By requesting an assessment you confirm you have that authority, and you are responsible if you do not.
Documents may contain other people's personal or confidential information — the owners' names on a title, a vendor's details, a neighbour's address, a prior occupant's circumstances. You are responsible for having the right to share that information with us and with the people you share the assessment with. See the Privacy Policy.
Sale and purchase agreements and body corporate financial documents are not assessed by this feature.
6. Where your document goes
To produce an assessment, the full document file is sent to [AI PROVIDER], the artificial-intelligence provider whose model reads it. At the date of this notice that provider is Anthropic PBC, through its Claude API.
- Processing happens outside New Zealand — in the United States, or in whichever region the provider's global routing selects unless we have pinned a region ([AI PROCESSING REGION]).
- The provider's commercial terms state that it does not use content sent through its API to train its models.
- The provider retains the document and the assessment for up to 30 days after processing under its standard terms, and may retain content its automated safety systems flag for longer (up to two years). A zero-retention arrangement is available for some models only, by agreement; our current arrangement is: [AI RETENTION PERIOD].
- Our own servers, which pass the document to the provider, run in the United States unless we have pinned them to Australia ([HOSTING REGION]). Your document is stored, before and after assessment, in Australia (Sydney) with our database and storage provider, Supabase.
We do not use your documents or assessments to train any model of our own, and we do not sell them.
7. What we keep, and for how long
- The original document stays in your case until it is removed at the uploader's request (there is no self-service deletion yet — email [SUPPORT EMAIL]), subject to any retention rule in the Privacy Policy ([DOCUMENT RETENTION PERIOD]) and to a buyer's settlement entitlement.
- The extracted text is not stored. The provider reads the file directly; we keep no separate text copy.
- The assessment (the structured summary, its ratings and the model and prompt version that produced it) is stored alongside the document. It is removed when the document is removed, and cannot be removed separately. It can be read only by people who can read the document.
- A record that an assessment was requested, by whom and when, is kept in our audit log.
8. Deleting, accessing and correcting
- Asking us to remove the document from the case removes its assessment with it.
- You can ask us for a copy of the personal information we hold about you, or to correct it, at [PRIVACY OFFICER EMAIL]. We respond within 20 working days.
- We cannot recall a document from the provider once it has been sent; its deletion follows the provider's retention period above.
9. If an assessment fails after payment
If you have paid for an assessment and it fails to run or does not complete, you are not charged, or the charge is reversed in full. If it completes but is unusable, tell us within 14 days for a free re-run or a refund. The Payment and Refund Policy sets this out. At the date of this notice no assessment is charged for.
10. The assessment describes one version of one file
The assessment is specific to the exact file you uploaded, at the moment it was read. If the document is corrected, re-issued, superseded or replaced, or if the property's circumstances change, the assessment may no longer apply. We mark an assessment as stale when the underlying file or our prompt changes, but we cannot know when the real-world facts change. Check the date, and re-run an assessment on a new version if you rely on it.
11. Your acknowledgement
Before your first assessment you will be asked to tick a box confirming that you have read and understood this notice — in particular that the assessment is not professional advice and that you must verify the original document with a qualified professional. We record that acknowledgement, with the version of this notice and the time, as part of your account. If this notice changes materially, we will ask you again.
12. Questions
Contact [SUPPORT EMAIL]. For privacy questions, [PRIVACY OFFICER EMAIL].